Terms of service

Welcome to Sofia Santini. The terms “we”, “us” and “our” refer to Sofia Santini. Sofia Santini operates this store and website, including all related information, content, features, tools, products and services (the “Services”), in order to provide a curated shopping experience aligned with the identity of the brand.

This store is powered by Shopify, which enables us to provide the Services.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least 18 years old in accordance with applicable law.

You agree to provide accurate, complete and up-to-date information at all times.

You are responsible for maintaining the confidentiality of your account and for all activities that occur under it.

SECTION 2: NATURE OF THE PRODUCTS

Sofia Santini is an independent fashion label offering both ready-to-wear garments and made-to-order or customized pieces.

Certain products may require artisanal production processes and additional time prior to shipping.

Minor variations in materials, finishes or color are inherent to the unique nature of each piece.

SECTION 3: ORDERS

Placing an order constitutes an offer to purchase. Sofia Santini reserves the right to accept or reject any order.

An order is considered accepted once it has been confirmed via email.

Sofia Santini reserves the right to refuse orders based on availability, production capacity or internal brand criteria.

Once an order has been confirmed, modifications or cancellations will not be accepted.

SECTION 4: PRICING AND BILLING

Prices are subject to change without prior notice.

Unless otherwise stated, prices do not include taxes, shipping costs or import duties.

The customer agrees to provide valid and accurate payment information.

SECTION 5: PRODUCTION AND SHIPPING

Delivery times are estimated and may vary.

For made-to-order items, production times will be added to shipping times.

We are not responsible for delays caused by third parties (carriers, customs, etc.).

Risk transfers to the customer once the order has been handed over to the carrier.

SECTION 6: INTELLECTUAL PROPERTY

All content within the Services (designs, images, text, visual identity, etc.) is the property of Sofia Santini.

Any reproduction or use without prior written consent is strictly prohibited.

SECTION 7: USE OF IMAGES AND CONTENT

Sofia Santini reserves the right to use images of its products, including made-to-order pieces, for editorial, promotional or commercial purposes, unless otherwise agreed.

SECTION 8: THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links without responsibility for their content or operation.

SECTION 9: RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify. However, all transactions are conducted directly with Sofia Santini.

Shopify is not responsible for the products, services or transactions carried out through this store.

SECTION 10: PRIVACY POLICY

Your use of the Services is subject to our Privacy Policy.

SECTION 11: COMMENTS

Any content submitted by users may be used by Sofia Santini without limitation, unless otherwise required by law.

SECTION 12: ERRORS

We reserve the right to correct any errors, inaccuracies or omissions at any time.

SECTION 13: PROHIBITED USES

Use of the Services for unlawful, fraudulent or harmful purposes is strictly prohibited.

SECTION 14: TERMINATION

We reserve the right to suspend or terminate access to the Services at any time.

SECTION 15: LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sofia Santini shall not be liable for any indirect or consequential damages arising from the use of the Services.

SECTION 16: INDEMNIFICATION

You agree to indemnify and hold harmless Sofia Santini from any claims arising from your use of the Services.

SECTION 17: SEVERABILITY

If any provision is deemed invalid, the remaining provisions shall remain in full force.

SECTION 18: ENTIRE AGREEMENT

These Terms constitute the entire agreement between the parties.

SECTION 19: GOVERNING LAW

These Terms shall be governed by Spanish law.

The parties submit to the jurisdiction of the courts of Málaga, Spain.

SECTION 20: MODIFICATIONS

We reserve the right to modify these Terms at any time.

SECTION 21: CONTACT